Medical IT’s Expertise in Bluechip

What are our Blue chip IT Support Services ?

Blue chip is a software program geared and design for Specialist practices. 99% of our clients using Blue chip are specialist’s that use it for private billing and impatient claiming. We are experienced in designing the right network for Blue chip users. We have over 10 years experience in deploying correct and compliant networks for Blue chip users. We are a Blue chip  Platinum IT Partner which means that we have direct access to their support and development teams; as well as are continually updated with the latest releases, bug fixes, future improvements and access to first releases. We have options for both on premises server’s and cloud server’s for practice that use Blue chip. We also provide all our Blue chip practices premium IT Support services at affordable prices.

Are you facing on going IT problems!

We highly recommend you speak to to one of our friendly consultants about our IT services & IT solutions for Medical Director Bluechip user’s. They will provide you the right solutions and provide you a number of affordable options.

Common Problems We Have Fixed

The Painful and infamous – Continual Dropout’s

Are you facing continual drop outs or freezing whilst working, this is a common problem that we have diagnosed and fixed for over 10 years.
Our IT Engineers will get to the cracks of the problems and put a permanent fix in place so it is permanently minimised or eliminated.

The Snail – Network is continually slow

Is your system so slow you and the staff are pulling their hair out? This slowness actually can affect productivity and profitability and in some cases patient care if the system can’t do what you need it to do in time.  Our Medical IT Engineers can diagnose and fix the exact cause of the problem and improve the speed of the network and how fast your Medical or Dental Software works. We have extensive experience and a number of solutions for this common problem. We will aim to do this in the most affordable way without compromising quality.

Printing & Scanning Villian – Printers & Scanning Problems

It is very frustrating and embarrassing at times when you are not able to simply print a document from your printer when there is a patient in your room or at reception. When it comes to scanning it should be fast efficient and most importantly not crash. We can resolve on-going printing and scanning issues that your practice may be facing. We look into the cause and suggest better ways with software’s available as well as assessing the hardware. Your printing and scanning problems should be eliminated once and for all after our experts assess it and fix it permanently.

Scratch my back – Negligence -Medical Data backup & Security

Has your IT provider lost your backup’s or were your backups not done right and now you’ve lost your data. Let our experts look at recovering your data to put you back in a safe position then implement the correct backup plan so you are never left ransomed or in a dangerous legal data breach situation. Medical Data is very important and must be backed up successfully daily as there are medico-legal data entered into patient files our backup advise and systems are medical compliant as well as fully encrypted which means they won’t ever be a case where you don’t have a backup or where your data has been hacked. If your IT Network doesn’t have the right firewall or antivirus security your Medical Software will not work well, your data will be vulnerable to external hackers and you will have a high chance of being held ransomed after opening a malicious virus that has corrupted or encrypted your data. get in touch with our experts to get you out of any data loss mess the practice is in at the moment and build a compliant backup plan moving forward.

The IT Phantom- Non responsive IT Provider

Are you continually stuck in an IT Situation where your provider is not coming back to you or not attending to your IT Problems in a timely manner. This is very common item practices complain to us about their current IT Providers. It is generally due to lack of staffing, negligence, laziness or bad work ethic. Our consultants and engineers understand the demands of a practice and promptly respond to your support requirements. We have a team of help desk staff available to answer your calls 9/10 times immediately. We also have on the road engineer team that will be at your practice fast in the case you are down and an account manager available around the clock for any queries you may have. The longer your IT system is down the longer your at risk of loosing patient data and information and a dent in your practices productivity and profitability. If your paying for an IT Service but not getting down, left unattended, an IT Guy/Team that’s lazy or not being given the attention your practice requires and still paying on-going bills make the switch we will help you transition safely and have the support and service your practice requires.

Are you building a new practice ?
We can help you from following services

All Your IT Hardware needs

Medical Software Advice -What’s right for your practice

Internet and Telephony in the Practice

On-going IT Support & Maintenance

Professional Installation & Configuration

Integration to Pathology & Medical Devices

On-going IT Support & Maintenance

EFTPOS & Medicare PKI assistance

Scanning, Fax & Printing Solutions

For Practices that are looking to upgrade their existing IT network.

For Practices that are looking to upgrade their existing IT network.

Are you looking for software and not sure which one is best for your new practice ?

Learn more on how you can get this Free advice without any fees or charges

Our consultants aim is to provide you with the best advice and ensure that your practice can continue to provide great health outcomes for patients through the use of technology and Software. They can show options where the charges for this important software advice can be waived or credited, enquire with our consultants today.

Our Medical & Dental Expertise

We Are Awesome

  • Team of Expertise Genie IT  Support

  • Immediate Customer Support for Genie User’s

  • Rapid Onsite Support

  • Ongoing Contact with Genie software Support Team

  • Direct Access to Genie & Mims upgrades & updates
  • Focused on Medical Technology for Genie users

  • Friendly Account Managers

  • Multiple support & Maintenance Options for Genie IT Support

What is Bluechip ?

Medical Director Bluechip is designed specifically for specialist practices, larger general practices and private day surgery hospitals.

Medical Director – BlueChip is a software program that has been developed for over 20 years to  be suit for modern specialist practices across Australia.

At Specialist IT Partners we are experts with the BlueChip product and we can help advise whether it is right for your practice or not.

“Our Medical IT Consultants can provide you with the correct advice for the right software and IT network for your practice”

Medical Director – BlueChip has been developed for 20 years, it has continually been developed to continually deliver the needs of specialist physician or surgeon across all disciplines it is currently used by 870 practices in Australia. Our Medical IT consultants have designed effective and compliant IT networks and provide fast and effective IT Support for practices that are using the Blue Chip software.

BlueChip can help practices that require functionality for complex partnership arrangements, billing scenarios and effective & easy to use appointment system. Our BlueChip users are mostly made up of specialist practices, and we have been supporting them effectively and eliminating any problems for the past decade. We have also setup and configure IT Networks & Blue Chip for larger general practices  and private day surgery hospital.

“Our Medical IT division is an authorised IT provider for Blue Chip”

Our Medical IT Consultants can help your practice by

  • Providing software advice whether BlueChip is right for your practice
  • IT Support for new or existing BlueChip Users
  • IT Network design for BlueChip
  • Upgrade your IT network and devices for BlueChip installation
  • Compliant IT devices to ‘go paperless’
  • Secure onsite and offsite backup solutions
  • We have direct access to their support team

List of few key Blue Chip software functionalities


The billing module in BlueChip allows for many complex billing scenarios, from pre-payments to final settlement of accounts, your practice can manage billing requirements quickly and easily.


BlueChip provides users with various appointment book options for staff and practitioners. It provides practices with great appointment book functionality such as it’s new Outlook Style appointment book, where you can visual see everything on one page form thee practice’s patient flow, view multiple practitioners side by side, view a day a week or month in advance to sending sms reminders and entering the patients file. It can help identify double bookings easily, has colour coded appointment types and many other features that allow the practice staff to manage their practice resources efficiently.

SMS Reminders

SMS Reminders is a cost effective method of communication with your patients. Whether it’s reminding your patients about their appointments or to alert patients to services or as a reminder for seasonal visits such as influenza vaccinations. SMS is fast, easy and saves your time – it has become one of the most popular methods of communication today. Simply register, purchase credits and start sending your SMS reminders.

Integrated EFTPOS

Blue chip users can benefit from easy processing of payments through the Integrated EFTPOS functionality within Blue Chip. Integrated EFTPOS delivers many benefits to the busy practice – quick, easy payment processing and no re-keying of information. Currently Blue Chip integrates with Tyro EFTPOS terminals.

Day Surgery Module

Blue Chip Day Surgery can be purchased either as a stand-alone module, or linked to HCN’s Blue Chip specialist billing application, to provide a superior level of integration to speed up data entry and ensure the accuracy of that information. Blue Chip Day Surgery is easy to use yet fully featured in the areas of:

  • Patient episodes
  • Statutory reporting
  • Management reports

The Day Surgery module makes the most complex statutory reporting an easy task.

Informed Financial Consent – Patient Estimates

Your patients are kept fully informed about their financial obligations prior to their procedure with Blue Chip’s informed financial consent feature, which easily converts estimates into invoices (no need for re-keying of data).

Online Claiming – Medicare

Blue Chip has Medicare online claiming functionality to manage your bulk bill or patient claiming requirements.

Security and Banking

Blue Chip allows you to restrict user access with password protection to various levels of banking, and reporting options.


Blue Chip contains a substantial number of reports for appointments, billing and claiming. The reports are easy to use and are constantly updated to improve practice efficiency.

Manage referrals effortlessly

with the touch of a button, with excellent correspondence creation and management tools including fully integrated Microsoft Word and the ability to store images with patient files.

We recommend that you contact our Medical IT Consultants or simply submit and enquire and we will come back to you promptly


Were you looking for another IT services for another Software?

We would like to make your browsing experience as easy as possible. If you are looking an alternative solutions please choose from the list or alternatively click on “Enquire” and our consultant will be very happy to discuss your requirements.

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