Our Medical IT Engineers recommend all practices to have a redundancy plan for the practice’s IT network in the event of ‘server down’ station. We highly recommend that a live fail over backup server is implemented in the practice, and the entire server is replicated live to a secondary server. the secondary server will a live “mirror” of your entire server and if our Primary server crashes we can ‘flick the switch’ and keep your practice online and live whilst we fix the problems on the primary server. If a server fails you can take any where up to a day to weeks to get you backup and running and it can cause dramatic affects to the practice and its operation. Practice do face dramatic downtime whilst waiting for another server to be re-built, migration of the data and also configuring the server to all your devices. With a Backup Server you will face minimal downtime when your primary server crashes, is affected by a virus, becomes corrupted or simply stops working, whilst we work on the primary server your business doesn’t have to wait during the recovery or replacement phase and once the Primary server is rebuilt or replaced by our engineers and the ‘reverse switch’ is applied and your network will return to operating from the primary server and no data is lost and the practice is continually online.
The simple way to see the value of this recommendation is to calculate the total operating cost of the business per hour with staffing, expenses, time lost, patient dissatisfaction vs the cost of a backup server. You will be able to clearly see the value of a backup server with this method.